Setting Up Responsive Email Design

Responsive design ensures that the email is displayed correctly on both mobile and desktop devices.

It allows you to:

  • restructure the email layout;
  • change the order of containers;
  • hide individual elements.
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Note

Responsive design works only in email clients that support responsive layout.

Logos of email clients that support responsive design: Gmail, Apple Mail, Outlook.com, Outlook for Windows, Yahoo Mail, iOS Mail, and Android Native Email Apps

General Responsive Settings

The General styles panel contains all email design parameters. It allows you to quickly apply a consistent style to the entire message and all its elements.

Email editor with the Global Styles and Layout panel highlighted showing general design settings

The Responsive design option is enabled by default.

Global Styles and Layout panel with the Responsive Design toggle highlighted and enabled

If you disable this option, the email will not adapt to mobile devices.

Responsive Settings for Individual Elements

Each stripe, structure, container, and block has its own responsive settings.

To change them:

  1. Click the required element in the template.
  2. Open the settings panel.
  3. Adjust the parameters for the mobile and/or desktop version.
Structure element selected in the editor with the desktop and mobile view toggle and settings panel highlighted

Hiding an Element

Any email element can be hidden when displayed on a mobile or desktop screen.

For example, you can shorten the Menu block in the mobile version by hiding some of its items.

Menu block settings panel with Hide Element mobile option highlighted for menu items marked hidden on mobile

As a result, the element will not appear in the selected version.

Side-by-side desktop and mobile preview showing the full menu on desktop and a shortened menu with fewer items on mobile

Containers Gap on Mobile

On mobile devices, screen width is limited. Adjusting spacing helps prevent elements from being placed too closely together and improves usability.

Structure panel in mobile view with the Containers Gap on Mobile field highlighted

Containers Inversion on Mobile

The inversion option changes the display order of containers in the mobile version.

Structure panel with the Containers Inversion toggle highlighted, currently off

Example

On desktop, the image is on the left and the text is on the right.

After inversion, the text appears first on mobile, and the image is displayed below it.

Side-by-side desktop and mobile preview with the header container containing the logo and social icons highlighted in the mobile view

Use inversion when you need to change the reading order of content on mobile devices.

Responsive Structure

The Responsive Structure option is enabled by default. It rearranges containers so that on mobile devices they are displayed one below another (in a single column).

Structure panel with the Responsive Structure toggle highlighted and enabled

Responsive Image

The Responsive Image option adjusts the image width to fit the mobile screen:

  • the image does not extend beyond the screen width;
  • the proportions are preserved.
Image block settings panel with the Responsive Image toggle highlighted and enabled

Text Alignment and Spacing

Separate alignment and spacing parameters for:

  • the desktop version;
  • the mobile version.
Text block settings panel highlighted showing desktop text alignment and style options, with the Discounts heading selected in the canvas


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