Account Management

Get Started

Sign up and fill in some general company information.

After registration, you can test basic system features and send campaigns to up to 500 contacts for free.

Secure Your Account

Set up multi-factor authentication (MFA) to protect your account.

Use the Google Authenticator app to:

• generate a one-time password for each login;
• prevent unauthorized access to account data.

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Note

MFA is a must-have for managing user access to your account.

Manage User Access

Configure access rights for your team.

You can:

• restrict contact export;
• limit access to campaigns;
• control message editing;
• assign permissions based on roles.

Use access settings if multiple users work in the account.

Organize Your Account

Use tags to structure and manage objects in your account.

You can apply tags to different elements, such as segments, messages, workflows and segments.

Tags help you:

• group related objects;
• simplify filtering and search;
• keep your account organized.

Control Communication Frequency

Set up an annoyance level to limit the number of messages per contact.

Use it to:

• control campaigns;
• prioritize important messages;
• avoid overloading contacts.

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Note

Triggered messages (for example, abandoned cart or order confirmation) are not always predictable. The annoyance level helps keep the total number of messages under control.

Running Several Sites or Brands

Technically, you can run several sites or brands in one account, but we don't recommend it:

• an unsubscribe applies to the whole account, so a contact who unsubscribes stops receiving emails from all of your projects at once;
• statistics of all the projects mix together;
• the sender domain has to match the site the contact subscribed on.

For each brand, create a separate account. If you need help with the setup, write to [email protected].